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Each student have contacts attached to them. Manage those people and which emails they receive from the student’s profile. They must have an email on file to receive notifications.

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Add or edit a contact

A student can have up to 6 contacts in addition to the student themselves. On the student’s profile, go to the Contacts tab to:
  • Add contact by clicking on Add contact and fill in the contact’s information.
  • Edit a contact by clicking on the pencil icon on a contact’s card to change their details, then Update.

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Change the primary contact

The primary contact is the main person for a student. To change it, click the star icon on the contact you want to make primary, then confirm. The previous primary contact is replaced.

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Remove a contact

  • For a non-primary contact, click the trash icon on their card and confirm.
  • A primary contact can’t be removed directly. Assign a new primary contact first, then remove the old one.

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Choose who gets notified

The Notifications tab controls which contacts receive which emails. Two groups:
GroupWhat it sends
Lesson detailsLesson notes and progress updates.
Lesson scheduleLesson updates and reschedules.
To change recipients, click the pencil icon on a group, toggle each contact on or off, then save. Use the copy icon to copy the group’s recipient emails as a comma-separated list. A contact with no email shows (No email) and can’t be selected. Add an email to that contact to enable them.
Billing recipients are not set here. Who receives a student’s invoices is set on their billing account, not on the Notifications tab. See Accounts and students.

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FAQ

The contacts set to receive Lesson details for that student. Set them on the Notifications tab. For how notes are sent, see Operate a lesson.
The contacts on the student’s billing account, not the contacts on the Notifications tab. Manage invoice recipients from the account. See Accounts and students.
The contact has no email on file. Add one and they become selectable.