Turn automatic reminders on
1
Open your invoicing settings
Go to Settings → Invoicing and find Automatic reminders.
2
Pick the moments
Switch on Send automatic reminders, then choose any of the three, each its own toggle:
- 3 days before due date
- On due date
- 3 days after due date
How they behave
- Reminders go to the invoice’s recipients, the same people who received the invoice, with your reply address on it.
- Only sent invoices with a balance due are reminded. Once the balance hits zero, reminders stop; a partially paid invoice still gets them.
- Each of the three moments fires at most once per invoice, so nobody gets spammed. The days are counted in your studio timezone.
- Voided invoices are never reminded.
Send one by hand
Any time a sent invoice has a balance due, open its actions menu (⋯) in Finances → Invoices and choose Send Reminder. There’s a short cooldown between manual reminders so two can’t go out back to back. Reminders, manual and automatic, are on the Professional plan; see Plans and limits.FAQ
Can I stop reminders for one invoice without turning them off for everyone?
Can I stop reminders for one invoice without turning them off for everyone?
Yes. The three reminder toggles are set per invoice in the builder; your settings only choose the default for new invoices.