Privacy Policy

At Harness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Information: Name, email address, phone number, and other contact details.
• Student Information: Data related to your students, including names, contact information, and progress records.
• Payment Information: For processing subscription payments, we collect payment method details.
• Usage Data: Information about how you use our platform, including log data and analytics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our platform
• Improving and personalizing your experience
• Understanding how you use our services
• Communicating with you about updates, features, and support
• Processing payments and managing your account
• Detecting, preventing, and addressing technical issues

3. Data Security

The security of your data is important to us. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by law. When we no longer need to use your data, we will either securely delete it or anonymize it so it can no longer be associated with you.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf (such as payment processing, data analysis, email delivery, and hosting services).
• Legal Requirements: If required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about how you interact with our platform. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.

8. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.