> ## Documentation Index
> Fetch the complete documentation index at: https://harnesscalendar.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fix the most common calendar and booking surprises.

Quick fixes for the things that trip people up on the calendar.

<AccordionGroup>
  <Accordion title="The calendar shows the wrong times">
    **Why:** Your calendar runs on your **studio timezone**, not your device clock. If you're travelling or your computer is set to a different zone, events still display in your studio's time.

    **Fix:** Set your studio timezone in **Settings → Profile**. The time gutter on the left of the week grid shows the offset you're currently displaying (for example **GMT-07**), so you can confirm it's right.
  </Accordion>

  <Accordion title="On my phone I only see a list, not the week grid">
    **Why:** The calendar is **agenda-only** on mobile. The week grid, the all-day strip, and drag-and-drop are designed for a larger screen.

    **Fix:** Open Harness on a desktop or laptop for the full week view. On mobile you can still browse the agenda, open events, and create one with the pencil icon. See [navigate your calendar](/docs/calendar/navigate-your-calendar).
  </Accordion>

  <Accordion title="I edited one lesson but it changed others">
    **Why:** The lesson repeats. When you change a repeating event, Harness asks **which events to change**, and **All events** updates the whole series.

    **Fix:** When the prompt appears, choose **This event only** to change just the one you're looking at, or **This and following events** to change it from that point forward. See [managing your calendar](/docs/calendar/managing-your-calendar).
  </Accordion>

  <Accordion title="An event vanished from its time slot">
    **Why:** It was **unscheduled**: its date and time were removed, but the event still exists with its title, students, and everything else, parked in the agenda backlog. Dragging an event onto the agenda does this.

    **Fix:** Find it in the **unscheduled** section of the agenda, then drag it back onto the week grid (or the all-day strip) to give it a time again. See [managing your calendar](/docs/calendar/managing-your-calendar).
  </Accordion>

  <Accordion title="A booking came in over my all-day event">
    **Why:** **All-day events never block** scheduling-link slots. An all-day "vacation" or "closed" banner is just a visual marker; it doesn't protect that day from bookings, even with **Avoid calendar conflicts** turned on.

    **Fix:** To keep a day free, use a **timed** event covering those hours, or **pause** the link while you're away. See [scheduling links](/docs/calendar/scheduling-links).
  </Accordion>

  <Accordion title="The Scheduling button or Reschedule option is missing">
    **Why:** Sharing booking and reschedule links is on the Professional plan. On the Hobby plan both are hidden. Creating and moving events yourself is unaffected.

    **Fix:** Change plans to share links; see [Plans and limits](/docs/settings/plans-and-limits). To move an event yourself in the meantime, drag it on the grid. See [managing your calendar](/docs/calendar/managing-your-calendar).
  </Accordion>

  <Accordion title="A student booked but it doesn't look like a lesson yet">
    **Why:** The booking's event is on your calendar right away. What waits in **Pending bookings** is matching the booker to a student on your roster, so the event can carry attendance and billing.

    **Fix:** Open the **Scheduling** panel and find the booking under **Pending bookings**. **Confirm** it if Harness matched an existing student, or **Create student** / **Link to student** if not. See [scheduling links](/docs/calendar/scheduling-links).
  </Accordion>

  <Accordion title="I can't turn an existing event into a lesson">
    **Why:** The **Lesson** and **Payment** toggles lock once an event is saved, keeping attendance and charges tied to what the event actually was.

    **Fix:** Delete the event and create it again as a lesson, turning on **Lesson** before saving. See [create an event](/docs/calendar/create-an-event). Once it's a lesson, [run a lesson](/docs/lessons/operate-a-lesson) covers marking attendance and sending notes.
  </Accordion>

  <Accordion title="I deleted an event by mistake">
    **Why:** Deleting an event removes it immediately. There is **no undo**.

    **Fix:** Recreate the event. If it was a repeating lesson and you only meant to remove one date, **unschedule** that occurrence instead of deleting next time. See [managing your calendar](/docs/calendar/managing-your-calendar).
  </Accordion>
</AccordionGroup>